CUSTOMER CARE
RETURNS & REFUNDS.
This launch draft preserves your statutory rights. The final return window, process and address must be confirmed before orders open.
RETURN WINDOW
Return window and process: TO BE CONFIRMED BEFORE LAUNCH.
ITEM CONDITION
Unless faulty, returned headwear should be unworn, unused and in its original condition with packaging and labels intact.
RETURN ADDRESS
Returns address: TO BE CONFIRMED BEFORE LAUNCH. Do not send a return before receiving instructions.
REFUNDS
Approved refunds are returned to the original payment method. Processing time depends on the payment provider and your bank.
FAULTS
Contact ARLT with your order number and clear photographs if an item arrives faulty, damaged or incorrect.
Questions? Contact ARLT.